Terms & Conditions

This site is owned and operated by Little Globus NZ Limited, NZBN 9429046435743  (referred to herein as trade name “Little Globus”, “we”, and “our”). All Content included on this site, such as photographs, illustration, images, video, text, referred to as “Content”, is owned by Little Globus and our Service providers. All Content is protected by New Zealand and International copyright law.

Litlle Globus NZ Limited is based and operated in New Zealand. Our physical business address: 105 Great South Road, Epsom, Auckland 1051. Our postal address for any correspondence: PO Box 109208 Newmarket, Auckland 1149.

COPYRIGHT AND TRADEMARKS

The trade name and trademark “Little Globus”  is registered and protected by NZ Intellectual Property Office.  The Content of this website is protected by Copyright, trademark and other intellectual property rights, as applicable and are provided solely for your personal use.

You may use the Content for non-commercial, personal, research and shopping use only. You may no use our products listed in this site or use the materials displayed on this site to resell our products through any social media websites or auction website (e.g. Trade me, eBay and others). No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the site or any related software.

Republication or redistribution of any of the Content available on this website by any means is prohibited.

PRIVACY

Your personal information is important to us. Little Globus NZ Limited recognizes that your privacy is very important to you as such your information, including names, email address, delivery address, billing address, phone numbers will not be given or sold to any outside organization for marketing purposes without your consent.

We do not store credit card details. All payments are handled by secure, PCI compliant, third-party Paymark.

This policy will be reviewed from time to time and any amendments will be incorporated in the updated policy.

More information on privacy legislation is available from the http://www.legislation.govt.nz/act/public/1993/0028/latest/DLM296639.html

PAYMENTS

All prices are quoted in New Zealand dollars and are inclusive of GST. We provide full disclosure of all charges payable in addition to the basic price of your purchase such as Flat Rate Delivery. We don’t have any other additional charges.

We accept VISA and Mastercard for online payments. LayBuy is available. Please visit https://www.laybuy.com/nz for more details.

We could accept bank transfer payments for your convenience. Please email to sales@littleglobus.co.nz to place your order. We will confirm the availability and will send you payment instructions.

EFTPOS and credit cards payments are available in our boutique store. LayBuy is available in store as well. Please visit https://www.laybuy.com/nz for more information.

We do not accept cash payments and cheque payments.

Once you place the online order you should receive email from us:

– confirmation of successful payment (receipt)

– confirmation of your order (invoice)

If you haven’t received your order confirmation or experience any difficulties with processing the order please get in touch immediately to sales@littleglobus.co.nz

DELIVERY

Little Globus is not only a premier carrier of European made children’s footwear but a trustworthy online service with a reliable legacy. We offer Flat Rate $10 NZD for all our shipment NZ wide.

We offer international delivery only to Australia. Flat Rate shipping to Australia $15 NZD. For our Australian customers: we are not in control of customs and please know that you will be responsible to pay any customs charges and local fees that may apply before you can happily get your order in your hands.

We have the restriction: strictly only one size of each model (SCU) per one order.

All our footwear is coming with original packaging in the box provided by the manufacturer.

Order complete emails are sent to customers when their orders are marked completed and usually indicate that their orders have been shipped.

STOCK AVAILABILITY

We are importing footwear directly from our suppliers in limited quantities – one size range per each model. We have a wide range of footwear, however, we cannot guarantee the availability of all sizes.

If for any reason we cannot supply your chosen item immediately or if a product is sold out we will contact you by phone or email, to advise you of the next availability or an alternative. If a refund is due, we will forward it to you without hesitation.

RETURNS

Little Globus offers paid returns to all customers. Our policy lasts 14 days. If 14 days have gone by since your purchase was delivered, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all labels. The receipt of the purchase or other proves of the purchase must be provided.

To complete your return, please email us to sales@littleglobus.co.nz to receive clear instructions. Please note we don’t pay or refund the cost of return shipping.

Little Globus meets all its responsibilities under the Consumer Guarantees Act. If you have any concerns about a recent purchase, please email us at sales@littleglobus.co.nz

REFUNDS

Once your return is received and inspected, we will contact you by email or by phone. We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed immediately, and a credit will automatically be applied to your credit card or original method of payment.

EXCHANGES

In all cases, we are happy to provide an exchange for an item within 14 days from the day when the item is delivered. Please, send us an email to sales@littleglobus.co.nz to confirm the steps and availability of required model & size.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must be in the original packaging with all labels. The receipt of the purchase or other proves of the purchase must be provided. Please note we don’t pay the shipping cost for exchanges.

For more information please visit   https://littleglobus.co.nz/returns-refunds/

FREE GIFT WITH PURCHASE (during our promotional period only)

To qualify for our free gift you must spend over $199.00 on product/s value in one transaction. This offer is not available in conjunction with any other offer/promotion. Only one free gift per customer. If you are requesting a refund within 7 days of your order, this must include the return of your ‘free gift with purchase’ otherwise refund will be void. We reserve the right to update or change the Terms at any time without notice to you. Free Gift may not be exchanged. This offer is subject to availability. 

ADDITIONAL TERMS

This agreement is governed by New Zealand legislation.

We make no warranties of any kind, either implied or express, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement to the fullest extent permissible pursuant to applicable law.  There may be technical typographical, inaccuracies, or other errors, or computer viruses on this website or its contents. We make no representations or warranties that the functional aspects of our site will be error-free or uninterrupted, or that our site or the server that makes it available are free of viruses or other harmful components.

By using this site you acknowledge that its use is at your own risk. As a convenience, our website may link to other websites that may be of interest to you but are not under our control. These links do not imply an endorsement by and we are not responsible for the content contained in, or the availability of, any linked site.

Neither Little Globus, its Director nor our Content providers will be responsible or liable to you, or any other party, for any incidental, direct, indirect, consequential, or punitive damages, including negligence that results from your access to, or use of, this website or its Content.

We reserve the right to make changes to our site and to this agreement at any time without notice. All changes made will take effect immediately. Future visits to this site will be covered by the Terms and Conditions of the agreement at that date.